"We are setting an example of how partnerships with the private sector, even in an emergency or post-conflict context, can increase opportunities for livelihoods, and jobs." said the Head of UNDP’s Erbil Office, Ms. Isabela Uribe. Photo: UNDP Iraq/2019


Erbil, Oct. 2, 2019 | Toyota Iraq, the United Nations Development Programme (UNDP) and Human Relief Foundation (HRF) proudly inducted 16 new trainees at an opening ceremony hosted in the Toyota Iraq Training Center, Erbil. Since 2016, Toyota Iraq and UNDP have jointly contributed to the development of new skills for 53 young men and women in automotive mastery, customer service and skills and spare parts.

TOYOTA Iraq’s Chief Executive Officer, Mr. Shinsuke Fujimoto, said: “We aim to make as many Iraqi people experience happiness and enjoyment. This training program enables us to contribute to Erbil society and support IDPs living in protracted displacement, almost two years after Iraq’s liberation from Da’esh. This is a part of Toyota Iraq’s Corporate Social Responsibility (CSR) activities in collaboration with our development partners.”

Starting this month, 16 new trainees will take part in training programmes, which will cover: the Toyota Principles, Toyota Production System, 5S and Safety and continuance improvements such as the “Kaizen” concept. Eight young men will undertake the Parts Storekeeper training programme, which covers receiving and dispatching of spare parts, inventory control; whilst eight young women will undertake the Customer Relationship Management training programme, focused on customer handling and “Omotenashi” a Japanese word means hospitality with caring. This programme will run for 2-months including 1-month on-the-job training with TOYOTA Iraq Dealership partners, Cihan Motors and SAS Automotive Services. This enables trainees to gain valuable work experience.

Head of UNDP’s Erbil Office, Ms. Isabela Uribe, commented, “The continuation of this programme demonstrates its success, and our continued commitment to increasing quality training opportunities for internally displaced men and women through our strategic partnership. We are setting an example of how partnerships with the private sector, even in an emergency or post-conflict context, can increase opportunities for livelihoods, and jobs. We highly appreciate the financial support received from the Government of Japan for the previous stage and Government of Germany for the current training.”

This project was funded through UNDP Iraq’s Iraq Crisis Response and Resilience Programme, with generous funding from the Government of Germany. ICRRP is a flagship programme, implementing short-term and medium-term projects to support vulnerable populations (IDPs, refugees and returnees) in host communities and newly liberated areas. Designed to complement life-saving and short-term stabilization efforts, as well as longer-term development programmes, ICRRP specifically aims to support families to withstand the multi-dimensional shocks associated with post-liberation and large-scale returns through integrated crisis management, access to basic services, improved livelihood opportunities and social cohesion.



For additional information, please contact:

UNDP Iraq Crisis Response & Resilience Programme

Marley Jean Tinnock       

Mob: +964 751 741 9535

Toyota Iraq

Mr. Amer Salih, Advertising & Promotions Manager

Mob: +964 750 790 2444

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